Privacy Policy

Khenda, Inc. ("Khenda", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.khendarobotics.com) or use our platform and services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

We may collect the following types of information:

• Account Information: name, email address, company name, job title, and contact details when you fill out forms or request a demo.
• Usage Data: pages visited, time spent on pages, browser type, device information, IP address, and referring URLs collected through standard analytics tools.
• Video and Operational Data: if you are a customer using our platform, you may upload operational video footage. This data is processed solely for the purpose of generating structured training datasets as outlined in your service agreement.
• Cookies and Tracking: we use cookies and similar technologies to improve site experience and analyze traffic. You can control cookie preferences through your browser settings.

We use collected information to:

• Provide, operate, and maintain our services.
• Respond to your inquiries and demo requests.
• Improve and personalize your experience on our website.
• Send you relevant communications (with your consent).
• Comply with legal obligations.

We do not sell your personal information to third parties.

Operational video uploaded by customers is treated with the highest level of confidentiality:

• Video data is processed solely for the purpose specified in your service agreement.
• We do not use customer video data to train our own models or for any purpose beyond delivering the contracted service, unless explicitly authorized by you.
• All video processing includes automatic face blurring to protect individual privacy.

We implement industry-standard security measures to protect your information:

• SOC 2 Type II certified.
• GDPR compliant.
• ISO 27001 certified.
• End-to-end encryption for data in transit and at rest.
• Infrastructure deployed on Microsoft Azure with enterprise-grade security controls.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Customer video and generated datasets are retained according to the terms of your service agreement and deleted upon request or contract termination.

We may use third-party services for analytics, hosting, and communication (such as Google Analytics, Microsoft Azure, and email service providers). These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data.
• Portability: request your data in a portable format.
• Objection: object to certain types of processing.
• Withdrawal of Consent: withdraw consent for processing at any time.

To exercise any of these rights, contact us at [email protected].

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us.